Privacy Policy
Updated date: May 22, 2026
This Privacy Policy explains how Lumiere collects, uses, stores, and protects personal information when you visit our website, request a consultation, submit appointment details, upload consultation photos, or communicate with our clinic.
1. Information We Collect
We may collect contact details, appointment preferences, treatment interests, consultation notes, submitted photos, website usage data, and communication records needed to respond to your request and provide care.
2. How We Use Information
We use information to schedule consultations, prepare personalized treatment recommendations, communicate with you, improve our services, maintain records, and meet legal or safety obligations.
3. Photos and Consultation Details
Photos submitted through consultation forms are used only to help our practitioners understand your goals and prepare for your appointment. Please avoid uploading images that are not relevant to your treatment inquiry.
4. Sharing and Protection
We do not sell personal information. We may share limited information with trusted service providers who help operate our website, booking, communication, or clinic workflows. We use reasonable safeguards to protect the information we handle.
5. Your Choices
You may contact us to request access, correction, or deletion of your information, subject to appointment, legal, and clinical record requirements.
6. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Lumiere through the contact details listed on this website.